STORE POLICY
CUSTOMER CARE
At Mila Row, we want every part of your shopping experience to feel simple, secure, and enjoyable. If you have any questions about our products, your order, shipping, returns, or anything else, our team is here to help.
You can contact us at hellomilarow@outlook.com. We aim to respond to all inquiries as quickly as possible during our customer care hours.
PRIVACY & SAFETY
At Mila Row, we respect your privacy and are committed to protecting your personal information. We may collect information such as your name, email address, shipping and billing details, and order information when you make a purchase or interact with our website.
We use this information to process orders, provide customer support, improve your shopping experience, prevent fraud, and communicate with you when necessary. Payments are securely processed through trusted third-party payment providers, and Mila Row does not directly store your complete payment card information.
We may share necessary information with trusted service providers, such as payment processors and shipping partners, only when required to operate our store and fulfill your orders. We do not sell your personal information.
If you have any questions about your privacy or personal information, please contact us at hellomilarow@outlook.com.
ORDER SUPPORT
Need help with an order? We're here for you. Whether you have questions about your order status, tracking, delivery, returns, or refunds, feel free to contact our customer care team.
Please include your order number when contacting us so we can assist you as quickly as possible.