SHIPPING & RETURNS
SHIPPING POLICY
At Mila Row, we carefully prepare every order to ensure a smooth shopping experience from the moment you place your order until it arrives at your door.
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information whenever available.
Delivery times may vary depending on your location, shipping method, carrier, and other factors outside our control. Please note that weekends and holidays are not included in business-day estimates.
If you have any questions regarding your order or delivery, please contact us at hellomilarow@outlook.com.
RETURN & EXCHANGE POLICY
We want you to feel confident shopping with Mila Row. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return, items must be unused, unworn, and in their original condition, with all tags and original packaging when applicable.
Certain items may not be eligible for return for hygiene or safety reasons. Final sale items and gift cards are also non-returnable unless required by applicable law.
To request a return, please contact us at hellomilarow@outlook.com with your order number and the reason for your return. Our team will provide you with the next steps.
Once your return has been received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.